RUS Reviews

I had to exchange my order and yeah, it eventually got sorted, but the whole thing was way slower than it needed to be. I kept waiting on replies and nobody seemed to make the process clear, which was frustrating. It’s not like the exchange failed, but the lack of communication is on them and made a simple issue feel like a hassle.

I didn’t feel like waiting around or chasing anyone, so I was glad the refund came back quickly. No hassle, no dragging it out, just sorted

I had a small issue with my order, probably partly because I was rushing when I placed it and didn’t double-check everything like I should’ve. Customer service got back to me quickly, which I really appreciated. They were kind, didn’t make it awkward, and got everything sorted without turning it into a whole hassle. Really happy with how it went.

The fabric feels really soft, like, no scratchiness at all. I wore it the whole day and didn’t have any issues… super comfy!

It looked just like the pictures, so no surprises there. I got pretty much what I was expecting.

I found my size easily, which was great. To be fair, most of the colors were still available, but the one I wanted was already gone. Still a good stock overall.

I was worried I was going to lose time dealing with this, but their customer service got back to me really quickly and fixed the issue without much hassle. Glad I reached out instead of letting it drag on.

The prices felt fair overall. Didn’t feel like some rip-off nonsense, which is always a nice surprise...

The return was straightforward, just like you’d expect. I sent it back without any hassle, and the refund showed up quickly. Can’t really ask for much more than that

I was actually happy with what I got, especially for the price. The items looked nicer than I expected and felt like a good value. That said, they weren’t totally perfect, there were a couple little things that could’ve been better, and I wouldn’t call the quality amazing. But for what I paid, I can’t complain too much. Shipping was fine, and I’d probably order again

I ordered from rusthebrand.com and had it shipped to Germany, it went better than I thought it would. I kept checking the tracking probably more than necessary, and it updated properly the whole time. The box arrived quicker than I expected, with no dents or weird crushed corners, which I always notice right away. I was a little nervous about ordering from overseas, but everything showed up fine and in good shape. Really happy with the whole experience...

So... paying was really quick and everything went through without any hassle. No issues at all

I ordered from rusthebrand.com because I was looking for something easy and comfortable to wear day to day, and it ended up being exactly that. The fabric is really soft and doesn’t feel scratchy or stiff at all.
The fit is relaxed without looking sloppy, if that makes sense. It also held up fine after washing and didn’t suddenly feel tight or awkward, which I really appreciated.
I wore it for a full day out and didn’t think about it once, which is usually the best sign for me. Definitely 5 stars, simple, comfy, and pretty much what I was hoping for.

I ordered my usual size and it fit pretty much how I expected. The waist and length were both good, and it did not feel too tight or too loose.
The only reason I am giving it 4 stars is because the sleeves felt just a little shorter than I prefer. It is still totally wearable though, and I would order it again.

I assumed the color might be a little off when it arrived, but it ended up looking pretty much just like the pictures. Really happy with it.

I got my order last week and I’m actually really happy with it. The quality feels better than I expected, everything seems sturdy, and it fits nicely. No issues so far, so I’m quietly excited about it.

My order showed up quicker than I expected, so that was Nice. Didn’t really run into any big issues with the delivery.

I’ve ordered from here a few times now and the sizing has actually stayed the same every time. i hate having to measure everything, read a million reviews, and guess whether something will fit, so this makes buying online way less of a hassle.

I ordered from them once and everything showed up fine. The tracking was easy to follow, and the site felt like a legit one. It did take a little longer than I expected, but it wasn’t a big issue for me

I ordered from rus the brand when I was feeling mentally drained and just wanted something simple that didn’t feel wasteful. I was really happy to see the packaging was minimal with no unnecessary plastic, and the clothes feel like they’re actually made to last. I also appreciate that they talk about materials and slower fashion instead of just constantly pushing you to buy more. Definitely made me feel good about the purchase, and I’d order again